Terms of Service – Fluenta

Fluenta provides an AI-enabled software platform that assists founders, teams, and organizations in building and improving investment pitch decks. The Platform reviews user-submitted content, analyzes it using proprietary AI-driven models, and provides automated recommendations, suggestions, and feedback to enhance the clarity, persuasiveness, and investor-readiness of such materials (the “Services”).

The Services do not constitute investment advice, legal advice, financial advice, fundraising advice, broker-dealer activity, solicitation, or endorsement of any fundraising strategy or investment product. All output is informational, heuristic, and recommendation-based only.

Fluenta does not guarantee that: (a) users will successfully raise funds (b) investors will react positively to any pitch deck, or (c) any recommendation will be appropriate, accurate, or commercially effective.

User acknowledges that: (a) AI-generated content may be incomplete, inaccurate, biased, or non-contextual; (b) output should be reviewed, verified, and refined manually; (c) Fluenta does not monitor or verify the accuracy of AI-generated content.

You must be at least eighteen (18) years old to use the Platform.

You represent and warrant that you have full legal capacity to enter into these Terms.

You are solely responsible for ensuring that your use of the Platform complies with all laws applicable to you, including export controls, sanctions, intellectual property laws, and data protection laws.

Use of certain features may require creating an account. You must provide accurate, complete, and up-to-date information.

You are responsible for maintaining confidentiality of your login credentials and for all activities occurring under your account.

Fluenta may suspend or terminate accounts that violate these Terms or pose security, legal, or operational risks.

“User Content” means any pitch decks, slides, text, images, data, or other materials uploaded or submitted by you to the Platform.

You retain all rights, title, and ownership in your User Content. Fluenta does not claim ownership over your materials.

By submitting User Content, you grant Fluenta a non-exclusive, worldwide, royalty-free license to: (a) process, view, analyze, and store the User Content for the purpose of providing the Services; (b) generate derivative AI insights and recommendations; (c) improve models and system performance, subject to strict privacy controls and anonymization.

You represent and warrant that you own or control all rights necessary to submit User Content and that it does not infringe the intellectual property or privacy rights of any third party.

Fluenta may retain User Content for operational purposes, quality assurance, compliance, or to improve machine-learning models, subject to our Privacy Policy and any deletion requests where applicable.

The Platform, including its software, algorithms, models, graphics, UI, branding, and proprietary systems, is owned by Fluenta and is protected under applicable intellectual property laws.

Users receive a limited, revocable, non-exclusive, non-transferable license to use the Services for internal purposes only.

You may not copy, resell, sublicense, lease, modify, distribute, or create derivative works from the Platform’s systems or output (other than your own User Content).

Certain features may require subscription fees or one-time payments, and by purchasing any paid Service you authorize Fluenta to charge the applicable fees shown at checkout.

All payments are final and non-refundable unless required by law, and you acknowledge that Fluenta provides digital services that become accessible immediately upon purchase.

You are responsible for all applicable taxes related to your purchase or use of the Services, and such taxes may be added to the total fees charged to you.

All payments made through the Platform are processed by Fluenta Tech LLC acting as the merchant of record. Fluenta may engage third-party payment service providers, including Stripe, to facilitate billing and payment processing for the Platform. You acknowledge that such payments are subject to the terms and conditions of the applicable payment processor, and you agree to comply with those terms whenever they apply.

By providing a payment method, you authorize Fluenta and its payment processor to charge all applicable fees, and Fluenta may suspend or terminate access to the Services if payment fails.

Fluenta may update its pricing for future billing cycles, and your continued use of the Services after such changes constitutes acceptance of the updated fees.

All content and output provided by the Platform are informational only and shall not be construed as investment advice, business advice, legal guidance, or professional consulting.

You acknowledge that any reliance on the Platform output is solely at your own risk.

AI-generated output may be incomplete, inaccurate, or unsuitable. Fluenta disclaims responsibility for any decisions based on such output.

Fluenta does not guarantee that any pitch deck will succeed in attracting investors or closing funding.

Fluenta processes personal data in accordance with applicable privacy laws, including GDPR, UK GDPR, and CCPA (where applicable).

All processing activities are described in the Fluenta Privacy Policy, which forms an integral part of these Terms.

Fluenta may suspend or terminate your access to the Services at any time, with or without notice, if we believe your use poses a security, legal, or operational risk, violates these Terms, or for any other reason at our discretion.

You may discontinue use of the Services at any time. If you have an account, you are responsible for properly closing it and ensuring that all associated data is backed up before termination.

Termination does not relieve you of any obligations or liabilities incurred prior to termination. Certain provisions of these Terms that by their nature should survive termination including intellectual property rights, disclaimers, limitation of liability, and indemnification shall continue in full force.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-law principles.

Any dispute arising from these Terms shall be submitted to binding arbitration before a single arbitrator seated in [Jurisdiction], conducted in English.

You waive any right to participate in class or representative actions.

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Fluenta and supersede all prior statements or representations.